Company: Famous Brands Limited
Industry: Food & Beverage, Hospitality, Logistics & Delivery Operations
Locations: Johannesburg CBD, Tembisa, Soweto, Balfour Park, Katlehong, Vaal, Nelspruit, Middelburg
Position Type: 12-Month Fixed-Term Internship (YES Programme)
Workplace Type: Full-Time On-Site / Hub Operations
Posted Date: 30 July 2026
Closing Date: Open / Rolling Applications
About Famous Brands & The Delivery HUB Programme
Famous Brands Limited is Africa’s largest branded food services franchisor, owning household restaurant brands such as Steers, Debonairs Pizza, Fishaways, Wimpy, and Mugg & Bean.
The Home Delivery HUB Specialist Internship is a 12-month Youth Employment Service (YES) initiative designed for unemployed South African graduates. Operating inside centralized delivery hubs across Gauteng and Mpumalanga, interns coordinate last-mile delivery logistics, manage driver dispatch operations, monitor delivery performance metrics, and maintain high customer service standards across multiple restaurant brands.
Key Responsibilities & Operational Workstreams
In this operational logistics role, your daily deliverables will cover four core areas:
1. Delivery Hub Coordination & Dispatch
- Daily Operations: Coordinate daily last-mile food delivery workflows serving multiple restaurant brands from a central hub.
- Driver & Restaurant Support: Assist delivery drivers, restaurant staff, and hub managers with order dispatch, route planning, and timing.
2. Issue Resolution & Metric Tracking
- Performance Monitoring: Track delivery dispatch times, order fulfillment accuracy, and customer service Key Performance Indicators (KPIs).
- Problem Solving: Actively resolve operational roadblocks, driver delays, missing items, and delivery complaints.
3. Hub Administration & Compliance
- Data Reporting: Complete administrative shift logs, performance tracking sheets, and operational reports.
- Safety Standards: Ensure full compliance with health, food safety, hygiene, and driver road safety standards.
Candidate Profile & Minimum Selection Criteria
To qualify for this 12-month YES Internship, candidates must meet the following criteria:
- Academic Qualification: Minimum Higher Diploma or National Diploma (NQF Level 6) in:
- Business Management / Business Administration
- Hospitality Management / Supply Chain / Logistics
- Or a related commercial field.
- Basic Education: Matric Certificate (Grade 12) is mandatory.
- Youth & Citizenship Status:
- South African Citizen.
- Aged between 18 and 28 years old.
- Never participated in a Youth Employment Service (YES) programme previously.
- Must not be studying full-time during the 12-month internship period.
- Background & Computer Literacy: Clear criminal record and proficient in Microsoft Office (Excel, Word, Outlook).
- Advantageous Qualities:
- Valid motorcycle / bike driver’s license.
- Previous exposure to hospitality, customer service, food delivery, call center, or logistics environments.
Package & Remuneration
- 12-Month Contract: Structured 12-month workplace experience under the YES initiative.
- Monthly Stipend: Paid monthly stipend aligned with entry-level internship benchmarks.
- Career Exposure: Direct exposure to supply chain, last-mile logistics, and hub management at Africa’s leading restaurant franchisor.
Career Advice for Famous Brands Applicants
- Highlight Your Diploma & Qualification: Ensure your Higher Diploma or National Diploma title and graduation year are prominently featured near the top of your resume.
- Confirm YES Eligibility Explicitly: State clearly on your CV that you are an SA citizen aged 18–28 and have never participated in a YES programme before.
- Mention Driver’s License or Logistics Exposure: If you hold a motorcycle/code 8 license or have customer service/delivery experience, feature this prominently.
Sample Interview Preparation Questions
Logistics & Operations Scenarios
- Question (Last-Mile Delivery): “How do you handle a situation where multiple restaurant orders arrive at the hub simultaneously during peak Friday dinner hours?”
- Question (Customer Service): “How would you resolve a complaint from a customer whose food delivery was delayed due to driver traffic or bad weather?”
Team Work & Work Ethic
- Question (Pressure): “Hub operations can be fast-paced and high-pressure. How do you stay organized and ensure accurate order dispatching under pressure?”
How to Apply
Submit your application directly through the official Famous Brands recruitment portal:
- Program: Home Delivery HUB Specialist Intern (YES 12-Month Programme)
- Locations: JHB CBD, Tembisa, Soweto, Balfour Park, Katlehong, Vaal, Nelspruit, Middelburg