Company: Uber (Uber Eats Division)
Team: University Intake
Subteam: Business & Sales
Base Location: Randburg, South Africa (Johannesburg Region)
Workplace Type: Hybrid Office Model
Opportunity Type: Structured Master’s Tier Graduate Internship
Duration: 6 Months (Full-Time)
Program Start Date: 7 September 2026
Closing Status: Note: This high-demand listing was briefly unlisted due to rapid applications—prepare your portfolio immediately for the next active intake review cycle.
About Uber & The High-Impact Team Culture
At Uber, opportunity is ignited by setting the world in motion. Taking on massive technological challenges, Uber reshapes how drivers, riders, delivery partners, and eaters connect across more than 10,000 cities worldwide. This isn’t a corporate space where you simply follow a rigid playbook—it’s an environment where ambitious minds help write a new one.
The Uber Eats Account Management Division is opening its specialized university talent pipeline in Johannesburg. As an Account Management Intern, you will be fully immersed in a high-growth tech culture, partnering directly with a dedicated mentor and senior team resources. Operating in a high-stakes, client-facing capacity, the role centers on building premium partnerships, unlocking hidden revenue potential, and establishing Uber Eats as the premium delivery platform of choice for restaurant partners across South Africa.
Commercial Scope & Key Responsibilities
The Account Management Intern will directly support the financial, operational, and strategic growth of Uber Eats’ key restaurant accounts, driving impact across the following core quadrants:
1. Key Account Relationship Architecture
- Partnership Maximization: Formulate long-term, trusted relationships with key restaurant accounts to maximize their overall financial growth, localized marketing efforts, platform engagement, and brand satisfaction.
- Platform Loyalty: Build deep, meaningful, and lasting relationship bridges to lock in long-term platform loyalty among regional restaurant partners.
2. Performance Analytics & Revenue Growth
- Data Extraction & Analysis: Dive into complex partner performance data matrices to actively identify additional revenue potential and commercial upsell opportunities.
- Metric Optimization: Collaborate effectively with restaurant owners and operators to streamline and optimize their active delivery workflows and kitchen operations.
3. Risk Mitigation & Account Retention
- Retention Tracking: Monitor and flag key operational risks to active partnerships, moving quickly and diligently to resolve platform pain points and secure a 100% account retention rate.
- Experience Standards: Ensure restaurant partners receive the best possible tech experience to maintain seamless merchant satisfaction.
4. Product Feedback Loops
- Insight Synthesis: Systematically collect, evaluate, and synthesize qualitative restaurant partner feedback into structured business insights to help shape the global Uber Eats product roadmap.
Candidate Profile & Essential Eligibility Criteria
To satisfy Uber’s global university screening and compliance protocols, applicants must strictly match the following parameters:
- Current Academic Enrollment: ⚠️ Non-Negotiable Master’s Requirement: Must be currently enrolled in an accredited Master’s Degree Program (e.g., Business Administration, Management, Operations, Data Analytics, Engineering, or closely related quantitative fields).
- Graduation Timeline: Must have an official expected graduation date falling around mid-2027. Active student status is mandatory for the duration of the program.
- Calendar Availability: Fully available to commit to a full-time, 40-hour work week over a 6-month period starting on 7 September 2026.
- Data Toolkit: Highly proficient in utilizing Microsoft Excel or Google Sheets for data extraction, matrix manipulation, and trend analysis.
- Career Alignment: Open and motivated to explore permanent, full-time career opportunities with Uber following the successful completion of the internship.
Preferred Technical & Behavioral Competencies
- Commercial Influence: Strong interpersonal skills with the natural ability to frame a clear value proposition, probe for partner objections, navigate client resistance, and remove operational barriers to gain long-term commitment.
- Strategic Vision: Ability to think strategically, understanding the granular “ins and outs” of a digital marketplace model while accurately diagnosing restaurant operational needs.
- Stakeholder Articulation: Elite communication skills to manage corporate restaurant group executives and local business owners with equal polish.
Career Advice for Uber Applicants
- Highlight Data-Driven Sourcing Wins on Your CV: Uber Eats values candidates who don’t just “talk sales” but understand numbers. In your resume, focus heavily on your analytics experience. Format your projects or prior research to show how you used data: “Analyzed localized merchant data sets using Excel to isolate a 15% drop-off in operational efficiency, translating numbers into clear business recommendations.”
- Deconstruct Your Commercial Problem-Solving Style: HGV or high-volume corporate recruitment rules don’t apply here—Uber looks for autonomous problem solvers who can challenge the status quo. Use your cover letter to detail a time you had to pivot a project quickly or resolve a partner conflict without a predefined playbook.
- Confirm Your Master’s and Graduation Timelines Clear as Day: Automated university screening systems look for graduation dates first. Place your Expected Graduation Date: Mid-2027 in a bold font right next to your Master’s Degree heading at the very top of your education section to bypass automated application filters instantly.
Sample Interview Preparation Questions
Analytical, Marketplace & Account Strategy Questions
- Question (Data-Driven Partner Growth): “A premium restaurant partner on Uber Eats shows a sudden 20% decline in order volume over a three-week period, despite keeping their food quality high. What specific data fields or performance metrics within your Excel/Google Sheets dashboard would you extract and analyze to pinpoint the operational or algorithmic bottleneck?”
- Question (Value Proposition & Retention): “Imagine a key restaurant account threatens to leave Uber Eats for a competing delivery platform because they want a lower commission rate. How would you frame a compelling value proposition around marketing, user reach, and operational financials to overcome their objection and retain the account?”
Behavioral & Corporate Culture Alignment Questions
- Question (Writing Your Own Playbook): “Uber is a culture where you help write the playbook rather than just following one. Can you share an example from your postgraduate studies or a complex team project where you faced an ambiguous challenge with no set instructions, and how you engineered a successful solution from scratch?”
- Question (Synthesizing Feedback for Product Teams): “You are interacting daily with restaurant owners who complain about a specific feature in the merchant dashboard app. How do you go about organizing, structuring, and transforming those complaints into actionable data insights that our engineering and product roadmap teams can actually use?”
How to Apply
To position your profile at the front of Uber’s premium university talent acquisition pipeline before the 7 September 2026 launch date, assemble your application portfolio cleanly.
Compile your Comprehensive CV (stating your Master’s enrollment details and tech proficiencies), your Identity Document, and your Latest Academic Transcripts/Proof of Registration into a single, high-contrast PDF file. Submit your credentials directly through your platform portal to flag your interest for the upcoming sales routing loops.