Company / Recruiter: MacRoots IT Solutions
Industry: Information Technology, Managed IT Services & Infrastructure Support
Location: Johannesburg, Gauteng, South Africa
Position Type: Full-Time Permanent
Job Level: Junior / Entry Level
Posted Date: 11 August 2026
Closing Date: Open / Rolling Applications
About the Role & Client Ecosystem
MacRoots IT Solutions provides comprehensive managed IT infrastructure, cloud administration, and technical support services to diverse corporate clients across South Africa.
As a Junior Systems Administrator, you will join an agile IT infrastructure team delivering end-to-end technical support across multi-site client environments in the Johannesburg region. This role is ideal for an ambitious, hands-on tech enthusiast looking to manage server environments, user active directories, network security, hardware deployments, and cloud infrastructure while receiving direct guidance from senior systems engineers.
Key Responsibilities & Daily Technical Deliverables
In this systems administration role, your daily operational workstreams will cover four core IT pillars:
1. Server & System Administration
- User Management: Provision, update, and manage user accounts, group policies, access permissions, and security credentials within Microsoft Active Directory and Microsoft 365 / Entra ID.
- System Maintenance: Perform routine server health checks, operating system updates, security patches, and automated data backups.
2. Network & Hardware Operations
- Infrastructure Support: Assist in monitoring local networks (LAN/WAN), routers, switches, firewalls, and Wi-Fi access points across client sites.
- Hardware Deployment: Setup, configure, deploy, and troubleshoot desktop workstations, laptops, peripheral devices, and system images.
3. Desktop Support & Ticket Resolution
- Helpdesk Operations: Act as an escalation point for Tier 2 technical desktop, software, and hardware queries logged through the IT ticketing system.
- On-Site Client Visits: Travel to local client premises in the Johannesburg area to resolve infrastructure issues and perform site installations.
4. Technical Documentation & Security Compliance
- Documentation: Maintain up-to-date IT documentation, network diagrams, device inventories, and system configuration logs.
Candidate Profile & Technical Requirements
To qualify for this junior systems administrator opportunity, candidates should meet the following criteria:
- Academic Qualification: Completed Qualification in Information Technology, Computer Science, System Administration, or Network Engineering (Diploma, Degree, or accredited certifications).
- Industry Certifications (Advantageous):
- CompTIA A+ / Network+ / Security+
- Microsoft Certified: Azure Fundamentals / Modern Desktop Administrator
- Cisco CCNA
- Core Technical Skills:
- Working knowledge of Windows Server OS, Active Directory, and Microsoft 365 Administration.
- Basic understanding of networking protocols (TCP/IP, DNS, DHCP, VPNs, Routers, Switches).
- Familiarity with system backup solutions, antivirus software, and firewall management.
- Driver’s License & Mobility: Valid South African driver’s license (and own reliable vehicle preferred for client site support).
- Key Soft Skills: Strong technical troubleshooting ability, proactive mindset, high attention to detail, and good interpersonal communication skills.
- Location: Based in or able to travel across Johannesburg, Gauteng.
What MacRoots IT Offers
- Diverse Tech Exposure: Exposure to a wide range of hardware, cloud environments, and industry software across multiple client sectors.
- Career Growth: Continuous learning and direct mentorship from senior systems engineers and network specialists.
- Dynamic Work Environment: Hands-on combination of remote administration, office technical builds, and on-site client interactions.
Career Advice for Systems Administrator Applicants
- Highlight Certifications & Technical Stack: Feature any certifications (CompTIA, Microsoft, Cisco) and hands-on experience with Active Directory, M365, or Windows Server near the top of page 1.
- Detail Practical Labs or Projects: If you have limited formal work experience, describe personal home lab builds, university networking projects, or internship deployments.
- Draft a Professional Email: Include a clear, clean email subject line (e.g., Application: Junior Systems Administrator – [Your Name]) when submitting your CV.
Sample Technical & Interview Preparation Questions
System & Network Troubleshooting
- Question (Active Directory / M365): “How do you approach troubleshooting a user login failure or password sync issue between local Active Directory and Microsoft 365?”
- Question (Networking): “What basic command-line utilities (e.g., ping, ipconfig, tracert, nslookup) would you use to diagnose a client machine that cannot connect to the local network or internet?”
Workplace & Client Handling
- Question (Prioritization): “How do you prioritize IT helpdesk tickets when multiple clients log urgent requests simultaneously?”
How to Apply
Submit your updated CV directly to the MacRoots IT recruitment contact via email:
- Contact Person: Jamie
- Email Address:
jamie@macroots.co.za - Email Subject Line:
Application: Junior Systems Administrator - Johannesburg - Location: Johannesburg, Gauteng