Employer / Agency: 1TC
Industry: Information Technology, Field Technical Support & Network Engineering
Location: Cape Town, Western Cape, South Africa (Field-Based / Travelling)
Position Type: Full-Time / Contract Field Technician
Remuneration Model: Per-Call Rate Model (Flexible Earning Potential: You are in control of your own income)
Posted Date: 23 October 2026
About the Role & Field Technical Operations
1TC is recruiting experienced, highly mobile Travelling Technical Support Technicians to join their field engineering team in Cape Town.
This role is ideal for self-motivated IT professionals and network specialists who thrive in a dynamic, on-the-road environment. Operating on a flexible per-call rate structure, field technicians manage on-site technical diagnostics, network troubleshooting, and equipment maintenance across client locations in Cape Town and surrounding Western Cape regions.
Key Responsibilities & Field Workflows
The Travelling Technical Support Technician will execute core field operations:
- On-Site Technical Diagnostics: Travel to customer sites to inspect, troubleshoot, and repair IT hardware, software, and local network setups.
- Advanced Network Troubleshooting: Configure routers, switches, access points, subnets, VPNs, and LAN/WAN infrastructure.
- Call Ticket Resolution: Manage client callouts efficiently, ensuring prompt arrival, clear customer communication, and accurate job logging.
- Mobile Fleet Operations: Maintain high punctuality and schedule management while traveling between multiple daily service sites across the Cape Metropole.
Candidate Profile & Minimum Requirements
To qualify for consideration, applicants must meet the following mandatory operational and technical criteria:
- Technical Background & Skills:
- Proven technical background with advanced computer networking skills (TCP/IP, routing, switching, firewalls, and Wi-Fi diagnostics) (Mandatory).
- Vehicle Requirement (CRITICAL):
- Must possess a self-owned, reliable motor vehicle and a valid South African driver’s license for daily field travel (Mandatory).
- Required Field Tools & Hardware:
- Must own a functional Android smartphone for job dispatch/app logging (Mandatory).
- Must own a working laptop for diagnostic field testing (Mandatory).
- Professional Attributes:
- Willing and able to travel extensively across Cape Town and surrounding areas.
- Punctual, self-disciplined, and highly organized.
- Exceptional verbal and written communication skills for client interactions.
Remuneration & Earning Potential
- Payment Model: Per-call rate structure.
- Flexibility: Direct correlation between daily call completions and total earnings, putting you in control of your monthly income.
Application Guidelines & Email Submission Instructions
- Prepare Application Documents: Update your CV to explicitly list your networking capabilities, technical qualifications, and confirmation that you meet the vehicle, laptop, and Android phone requirements.
- Recipient Email: Send your CV directly to
recruitment@1tc.co.za. - Recommended Subject Line:
Application: Travelling Technical Support Technician - Cape Town - Closing Date: Applications are screened on a rolling basis; early submission is advised.
Sample Selection & Technical Field Interview Questions
Networking & Field Diagnostics
- Question (Network Troubleshooting): “When arriving at a client site where workstations cannot obtain IP addresses from the local DHCP server, what physical and logical diagnostic steps do you execute on your laptop to resolve the issue?”
- Question (Call Logistics): “How do you prioritize your daily call route when handling urgent, high-priority network outages alongside scheduled routine maintenance visits across Cape Town?”
How to Apply
Email your updated CV directly to 1TC:
- Employer: 1TC
- Location: Cape Town, Western Cape (Field-Based)
- Position: Travelling Technical Support Technician
- Payment Model: Per-Call Rate Model
- Email Application:
recruitment@1tc.co.za - Closing Date: 23 November 2026