Are you curious about how businesses use the cloud and AI to run smarter? DSL Telecom is seeking a self-driven Software Intern to join their team of Technology Consultants. This role is ideal for someone who wants to bridge the gap between technical knowledge and business consulting.
Position Details
- Employer: DSL Telecom
- Location: Somerset West, Western Cape (Office-based)
- Stipend: R5,000 – R7,000 per month
- Schedule: Monday to Friday (8-hour shifts)
What We Are Looking For
- Education: Preference for those studying towards or who have completed a degree/diploma in Information Systems or a related field (though not strictly compulsory for the right candidate).
- Location: You must be based in Somerset West or the surrounding local areas, as regular office attendance is required.
- Skills: Excellent English communication (written and verbal), strong problem-solving abilities, and the ability to multitask.
- Mindset: You should be “insatiably curious,” self-motivated, and eager to learn agile SaaS methodologies.
Your Responsibilities
In this role, you won’t just be watching; you’ll be doing:
- First-Line Support: Troubleshooting client issues and guiding them through software features.
- Project Contribution: Assisting with documentation, testing, and quality checks during software rollouts.
- Zoho Mastery: Learning the ins and outs of Zoho’s software suite to help clients automate their businesses.
- Collaboration: Working with the implementation team to ensure seamless software integrations.
- Continuous Growth: Logging support tickets and completing online certifications to sharpen your skill set.
What’s In It For You?
- Hands-on Experience: Learn from an award-winning Zoho Premium Partner and Top Telkom Dealer.
- SaaS Proficiency: Gain deep expertise in one of the world’s leading business software platforms.
- Supportive Culture: Work in an environment that values ownership, accountability, and professional growth.
Career Advice: The “SaaS” Advantage
- Why Zoho? Zoho is a major competitor to Salesforce and Microsoft Dynamics. Becoming a certified Zoho specialist is a “niche” skill that is currently in high demand among South African SMEs looking to digitize affordably.
- Consulting vs. Coding: This role isn’t just about writing code; it’s about Technology Consulting. You are learning how to solve business problems using existing tools. This makes you a “Business Analyst” in the making, which is a highly lucrative career path.
- Local Networking: Since this is based in Somerset West, it’s a great way to enter the “Silicon Cape” tech scene without the daily commute into the Cape Town CBD.