Employer: Siemens Healthineers
Requisition Reference: P-100811
Industry: Healthcare Technology, Medical Devices & Biomedical Engineering
Location: Durban, KwaZulu-Natal, South Africa (On-Site & Field Support)
Position Type: Full-Time Internship / Graduate Traineeship
Target Candidates: South African Citizens holding a Diploma in Electronics, Mechatronics, Electrical, or Clinical Engineering
Compensation: Market-Related Graduate Stipend & Travel Allowances
Posted Date: 14 October 2026
Closing Date: 30 November 2026
About Siemens Healthineers & The Trainee Role
Siemens Healthineers is a global leader in medical technology, pioneering breakthroughs in healthcare diagnostic equipment, imaging systems, and clinical solutions across more than 70 countries.
Siemens Healthineers is recruiting a Customer Service Engineer Trainee (Ref: P-100811) based in Durban, KwaZulu-Natal. Working under direct supervisory mentorship, the trainee will gain hands-on operational exposure to installing, commissioning, calibrating, maintaining, and troubleshooting complex medical equipment and clinical systems across hospitals and laboratories.
Key Responsibilities & Field Engineering Duties
Under supervision, the Customer Service Engineer Trainee will execute six core operational streams:
1. Technical Equipment Maintenance & Commissioning
- Field Installation: Assist senior field engineers with the installation, commissioning, testing, and system evaluation of diagnostic healthcare equipment.
- Preventative Maintenance: Carry out routine scheduled servicing, component calibrations, and hardware performance checks.
2. Technical User Support & Remote Assistance
- Tier 2/3 Support: Support healthcare clients both onsite and remotely, providing 2nd and 3rd level technical support to resolve equipment faults quickly.
- Sub-Contractor Coordination: Assist in overseeing external service vendors and sub-contractors during complex equipment installations.
3. Process Efficiency & Internal Tools
- Process Improvement: Contribute to maintaining and improving internal engineering tools, service diagnostics, technical data repositories, and workflow processes.
- Project Estimation: Participate in technical task planning, time estimation, and scope reviews to support field service project delivery.
4. Technical Training & Upskilling
- Continuous Learning: Participate in technical product courses, digital self-study modules, vendor certifications, and on-the-job mentorship within the Customer Service Engineering team.
5. Regional Field Coverage
- Travel Support: Primary operational coverage is based in KwaZulu-Natal, with travel requirements to support client sites in Cape Town, Gqeberha (Port Elizabeth), and other national regions as needed.
Candidate Profile & Minimum Entry Requirements
To qualify for consideration for Reference P-100811, applicants must meet the following mandatory criteria:
- Educational Qualifications:
- Completed National Diploma in Electronics Engineering, Mechatronics, Electrical Engineering, or Clinical / Biomedical Engineering (Mandatory).
- Citizenship & Demographic Criteria:
- Must be a South African Citizen (Mandatory).
- Employment Equity Notice: Candidates from designated diversity groups are preferred.
- Licensing & Vehicle Requirements:
- Must possess a Valid Driver’s License (Mandatory).
- Having an own reliable vehicle is highly advantageous for field travel.
- Working Flexibility:
- Must be able and willing to work overtime during weekdays, weekends, and public holidays when emergency breakdown support is required (Mandatory).
- Core Competencies:
- High academic or technical performer with analytical thinking capabilities.
- Strong verbal and written communication skills with a customer-centric mindset.
Position Benefits & Career Pathway
- World-Class MedTech Exposure: Gain hands-on training on state-of-the-art clinical imaging and diagnostic equipment.
- Structured Mentorship: 1-on-1 field coaching from senior Siemens Healthineers engineers.
- Specialized Career Growth: Clear progression path toward becoming a certified Clinical/Biomedical Field Service Engineer.
Career Advice for Applicants
- Highlight Engineering Modules: Feature completed coursework in electronics, circuit analysis, mechatronics, or medical device instrumentation prominently on page 1 of your CV.
- Confirm Driver’s License & Travel Readiness: Explicitly confirm your valid driver’s license, vehicle access, and willingness to travel regionally in your cover summary.
- Detail Hands-On Lab Work: Mention any practical university lab experiments, electronic testing equipment experience (multimeters, oscilloscopes), or practical projects.
Sample Selection & Interview Questions
Field Engineering & Technical Fault Isolation
- Question (Fault Diagnosis): “How do you methodically approach isolating a hardware fault versus a software configuration issue when servicing a diagnostic machine under time pressure?”
- Question (Client Engagement): “How do you maintain clear and reassuring communication with hospital staff while troubleshooting a critical piece of healthcare equipment?”
How to Apply
Apply online directly via the official Siemens Healthineers Careers Portal using Ref Code: P-100811:
- Employer: Siemens Healthineers
- Requisition Ref: P-100811
- Location: Durban, KwaZulu-Natal
- Position: Customer Service Engineer Trainee