Employer: Motus Mobility Solutions (MMS) / Motus Holdings
Industry: Automotive, Insurance, Claims Authorisation & Financial Services
Location: Edenvale, Gauteng, South Africa (On-Site Office)
Position Type: Structured Internship Programme
Target Candidates: Qualified Motor Mechanics / Diesel Mechanics with Trade Test Certificates
Compensation: Market-Related Monthly Internship Stipend
Posted Date: 14 October 2026
Closing Date: 20 October 2026
About Motus Mobility Solutions & The Internship Role
Motus Mobility Solutions (MMS), a subsidiary of JSE-listed Motus Holdings, is a leading provider of value-added products, maintenance plans, and vehicle insurance solutions across the South African automotive sector.
MMS is recruiting qualified automotive trade professionals for their Automotive Claims Technician Internship Programme based in Edenvale, Gauteng. Reporting to the Claims Team Leader, this specialized programme bridges the gap between workshop technical expertise and the financial services sector, training qualified mechanics to assess vehicle damage claims, evaluate diagnostic reports, authorize repair costs, and prevent claims leakage.
Key Responsibilities & Operational Focus Areas
The Automotive Claims Technician Intern will manage five core technical functions:
1. Technical Claims Assessment & Validation
- Damage Evaluation: Assess mechanical failures, structural damage, and repair requirements using technical automotive knowledge.
- Diagnostics: Interpret technical fault reports, diagnostic scans, and workshop findings to evaluate warranty coverage and claim validity.
- Quotation Review: Validate repair estimates, replacement part lists, and labour hours for accuracy and fairness.
2. Costing, Parts & Authorisation Protocols
- Repair vs. Replacement: Evaluate cost-effective repair options versus full part replacements.
- Cost Control: Review labour rates and spare parts pricing against industry benchmarks to minimize claims leakage.
- Authorisations: Apply company approval protocols to issue formal claim authorisations to repairers and dealerships.
3. Claims Operations & System Administration
- Recordkeeping: Register, process, and update claim files accurately within internal claims management software.
- SLA Compliance: Adhere to strict turnaround times and service level agreements for prompt claim resolution.
4. Customer, Dealer & Repairer Liaison
- Stakeholder Service: Deliver exceptional service when communicating with vehicle owners, panel beaters, OEM dealerships, and workshop managers.
- Query Resolution: Assist with technical claims queries, dispute handling, and customer complaint resolutions.
5. Technical Upskilling & Emerging Technologies
- Workshop Standards: Review repair methodologies against original equipment manufacturer (OEM) standards.
- EV & Hybrid Exposure: Gain practical knowledge of emerging vehicle technologies, including Electric Vehicle (EV) and Hybrid propulsion systems.
Candidate Profile & Minimum Entry Requirements
To qualify for consideration for this technical internship, applicants must meet the following mandatory criteria:
- Educational & Trade Qualifications:
- Qualified Motor Mechanic, Diesel Mechanic, or equivalent recognized automotive trade qualification (Mandatory).
- Completed Apprenticeship Programme (Mandatory).
- Official Trade Test Certification (Mandatory).
- Licensing & Security Clearances:
- Valid Driver’s Licence (Mandatory).
- Must have a Clear Criminal Record (Mandatory).
- Computer Literacy:
- Proficiency in computer systems and Microsoft Office (Word, Excel, Outlook).
- Advantageous Criteria (Not Mandatory but Beneficial):
- Prior exposure to insurance claims, warranty processing, or motor claims authorisations.
- Knowledge of OEM warranty procedures and financial services environments.
- Exposure to Electric Vehicle (EV) and Hybrid diagnostic systems.
- Core Competencies:
- Strong analytical, diagnostic, and problem-solving skills.
- Meticulous attention to detail, high ethical standards, and clear written/verbal communication.
Programme Benefits
- Corporate Transition: Transition your practical workshop trade skills into a office-based corporate claims career.
- Financial Services Training: Gain accredited workplace exposure inside a leading South African automotive group.
- Mentorship: Direct coaching from senior claims managers and technical specialists.
Career Advice for Applicants
- Highlight Trade Test Credentials: Feature your Red Seal / Trade Test certificate and apprenticeship details clearly on page 1 of your CV.
- Detail Diagnostic Competencies: Mention your experience with vehicle fault-finding, diagnostic software, engine overhauls, or warranty claim reporting.
- Apply Immediately: The application window closes on 20 October 2026—ensure your CV and trade certificates are submitted immediately.
Sample Selection & Interview Questions
Technical Assessment & Costing Logic
- Question (Diagnostic Review): “How do you verify whether a mechanical gearbox failure submitted by a dealership is due to normal wear and tear or a manufacturing defect covered by a warranty?”
- Question (Cost Control): “What steps do you take when a workshop quote for labour hours and replacement parts exceeds standard OEM repair time guidelines?”
How to Apply
Apply online directly via the official Motus Careers Portal before the deadline:
- Employer: Motus Mobility Solutions (Motus Corporation)
- Location: Edenvale, Gauteng
- Position: Automotive Claims Technician (Internship Programme)
- Closing Date: 20 October 2026