Company: IT Naledi Solutions
Division: Cybersecurity & Network Infrastructure Operations
Industry: Information Technology, Managed Security Services & Enterprise Support
Location: Cape Town, Western Cape, South Africa (Mainly Remote Support)
Position Type: Full-Time Permanent
Contact Email: employment@itnaledi.co.za
Posted Date: 02 October 2026
Closing Date: 30 October 2026
About IT Naledi Solutions & The Firewall Role
IT Naledi Solutions is a trusted South African managed IT infrastructure and services provider, delivering enterprise-grade network, cloud, and security solutions across diverse industry sectors.
IT Naledi Solutions is seeking a dedicated Junior Firewall Engineer to join its specialized security team in Cape Town. Operating primarily in a remote capacity, this role is dedicated to supporting a high-profile enterprise client, handling day-to-day firewall administration, configuration updates, network security rules, VPN support, and proactive troubleshooting.
Key Responsibilities & Daily Deliverables
The Junior Firewall Engineer will support network security operations across four primary functional areas:
1. Firewall Operations & Policy Management
- Rule & Policy Changes: Implement, review, and maintain firewall rules, Network Address Translation (NAT) policies, and security profiles based on authorized change requests.
- Deployments & Configurations: Assist in configuring, testing, and deploying new firewall devices and network security appliances.
2. Network Security, VPN & Incident Troubleshooting
- VPN Support: Configure and troubleshoot IPsec site-to-site VPN tunnels and Remote Access VPNs for remote enterprise users.
- Operational Troubleshooting: Investigate, diagnose, and resolve network connectivity issues, packet drops, and security policy blocks using firewall logs and traffic monitoring tools.
3. Ticket Management & Enterprise Client Support
- Service Desk Support: Manage, update, and resolve enterprise ticketing system queues within strict SLA timeframes.
- Monitoring & Incident Response: Monitor security logs, system health indicators, and real-time alerts to maintain uptime for critical client infrastructure.
4. Network Documentation & Compliance
- Infrastructure Records: Produce and update accurate network topology diagrams, change-log histories, standard operating procedures (SOPs), and security baseline documentation.
Candidate Profile & Minimum Entry Requirements
To qualify for consideration for this position at IT Naledi Solutions, candidates must meet the following criteria:
- Experience & Job Focus:
- 1 to 3 years of production firewall experience (Essential).
- Firewall administration must have been a primary job function in your previous role (Essential).
- Technical Core Competencies:
- Strong foundational networking knowledge (TCP/IP, routing, switching, VLANs, subnetting).
- Demonstrated experience with firewall policies, NAT rules, VPNs, log analysis, and traffic inspection.
- Certifications & Qualifications:
- Must hold a relevant industry or vendor firewall qualification (e.g., Palo Alto PCNSA/PCNSE, Fortinet NSE 4, Check Point CCSA, Cisco CCNA Security, or equivalent) (Essential).
- Vendor Experience:
- Hands-on experience with Palo Alto Networks or Fortinet firewalls (Highly Advantageous / Beneficial).
- Location & Soft Skills:
- Must be based in Cape Town (Essential).
- Good written and verbal communication skills with strong technical documentation ability.
What IT Naledi Solutions Offers
- Remote Work Flexibility: Work primarily from home in Cape Town while supporting enterprise infrastructure.
- Enterprise Portfolio Experience: Direct operational exposure to enterprise-scale network security environments and client networks.
- Career Advancement: Structured learning curve within cybersecurity, next-generation firewalls (NGFW), and managed security services.
Career Advice for IT Naledi Applicants
- Highlight Production Firewall Time: Ensure your CV explicitly shows that firewall administration was a primary daily responsibility in your previous roles.
- List Specific Vendors & Certifications: Feature your vendor firewall certifications (e.g., Fortinet NSE 4, Palo Alto PCNSA) prominently on page 1 of your CV.
- Professional Email Subject: Submit your application directly to
employment@itnaledi.co.zawith a clear subject line (e.g., “Application: Junior Firewall Engineer – [Your Name]”).
Sample Junior Firewall Engineer Interview Questions
Firewall Administration & Troubleshooting
- Question (Policy & NAT): “How do you approach configuring a Destination NAT rule on a next-gen firewall to expose an internal service to an external zone securely?”
- Question (VPN & Traffic Logs): “Walk us through your step-by-step troubleshooting workflow when a user reports an IPsec VPN tunnel phase 1/phase 2 connection failure.”
How to Apply
Submit your application and updated CV directly via email to IT Naledi Solutions:
- Company: IT Naledi Solutions
- Position: Junior Firewall Engineer
- Application Email:
employment@itnaledi.co.za - Location: Cape Town (Mainly Remote)
- Closing Date: 30 October 2026