Employer: OUTsurance Insurance Company Ltd.
Industry: Short-Term Insurance, Built Environment, Claims Management & Property Assessing
Department: Claims Department (Buildings Assessing Team)
Location: Centurion, Gauteng, South Africa (On-Site)
Position Type: 12-Month Fixed-Term INSETA Internship Agreement
Target Candidates: Unemployed Graduates in Built Environment / Construction / Quantity Surveying / Civil Engineering Fields
Age Limit: Unemployed South African Youth (Aged 18–35)
Compensation: Monthly INSETA Accredited Internship Stipend
Posted Date: 26 October 2026
About OUTsurance & The Buildings Assessing Internship
OUTsurance is a leading South African financial services and short-term insurance provider, delivering innovative, tech-driven insurance solutions and exceptional customer service across the country for over 28 years.
OUTsurance is inviting applications for a 12-Month Buildings Assessing Internship based at their head office facilities in Centurion, Gauteng. Sponsored via INSETA, this structured work-based development programme offers unemployed graduates in the Built Environment hands-on practical exposure to insurance claims assessing, service provider payment reconciliations, assessor scheduling logistics, and property damage reporting within a high-volume claims department.
Key Responsibilities & Property Claims Workflows
The Buildings Assessing Intern will support four core operational deliverables under departmental supervision:
- Assessor Claim Allocations: Liaise directly with management and assessing teams to coordinate daily building damage claim allocations.
- Appointment Logistics: Track, monitor, and update appointment schedules for field building assessors.
- Operational Reporting: Generate, compile, and analyze departmental claims tracking reports.
- Service Provider Reconciliations: Reconcile contractor invoices and process payments for external service providers, builders, and restoration specialists.
Candidate Profile & INSETA Qualification Criteria
To qualify for consideration under INSETA internship regulations, applicants must meet the following mandatory academic and personal criteria:
- Educational Qualifications:
- Matric / Grade 12 Certificate (Minimum Requirement).
- Completed Built Environment Related Qualification (e.g., Degree/Diploma in Quantity Surveying, Construction Management, Civil Engineering, Building Science, Architectural Technology, or Property Studies) (Mandatory).
- INSETA Mandatory Eligibility Rules (CRITICAL):
- Must be a South African Citizen possessing a valid SA ID Document (Mandatory).
- Must be between 18 and 35 years of age (Mandatory).
- Must have been unemployed for the last 2 months (Mandatory).
- Must NEVER have participated in an INSETA internship program previously (Mandatory).
- Technical & Soft Skills:
- Computer literate in Microsoft Office (MS Excel, Word, Outlook).
- Excellent written, verbal, and interpersonal communication skills.
- Strong administrative skills, attention to detail, and ability to take ownership of tasks.
- Organized, self-disciplined, and able to deliver customer service excellence in a deadline-oriented environment.
- Employment Equity:
- In accordance with OUTsurance’s Employment Equity targets, preference will be given to candidates from designated groups.
Application Guidelines & Online Submission
- Prepare Document Package:
- Updated Curriculum Vitae (CV)
- Certified Copy of South African Identity Document
- Certified Copy of Matric Certificate
- Certified Copies of Built Environment Qualification & Academic Transcripts
- Proof/Affidavit of unemployment status for the last 2 months
- Online Portal: Submit your application directly via the official OUTsurance / LinkedIn Careers Portal using the Easy Apply option.
- Contract Terms: Successful candidates will sign a 12-month fixed-term Internship Agreement (not an employment contract) with a monthly stipend.
Sample Selection & Claims Assessing Interview Questions
Built Environment & Insurance Claims Admin
- Question (Contractor Reconciliations): “When reconciling invoices from building contractors against an assessor’s scope of repair work, what steps do you take to verify cost accuracy before processing payments?”
- Question (Service Delivery): “OUTsurance places a strong emphasis on ‘Awesome Service’. How do you maintain clear communication and empathy when dealing with policyholders awaiting emergency building repairs?”
How to Apply
Apply online directly via the official OUTsurance Careers Portal:
- Employer: OUTsurance Insurance Company Ltd.
- Department: Claims (Buildings Assessing)
- Location: Centurion, Gauteng
- Position: Buildings Assessing Intern (12 Months)
- Eligibility: Unemployed SA Citizens aged 18-35 with Built Environment Qualification