Employer: African Independent Brokers
Reference Code: BH-504
Industry: Short-Term Insurance, Financial Services & Client Relationship Management
Location: Springs, Gauteng (On-Site Office)
Position Type: 9 to 12-Month Graduate Internship (Contract)
Target Candidates: Unemployed South African Youth (Aged 18–30)
Compensation: Market-Related Monthly Graduate Stipend
Posted Date: 08 October 2026
Closing Date: 30 November 2026
About African Independent Brokers & The PPC Internship
African Independent Brokers is a leading South African insurance broker specializing in customized short-term insurance and personal financial portfolio solutions.
The company is recruiting a Personal Portfolio Consultant (PPC) Intern (Ref: BH-504) for a 9 to 12-month structured workplace internship based on-site in Springs, Gauteng. Working alongside experienced portfolio consultants, the intern will gain practical exposure to client onboarding, risk needs analysis, customer query management, insurance product sales, and portfolio growth strategies within the short-term insurance sector.
Key Responsibilities & Daily Operational Workflows
The PPC Intern will contribute across four primary performance areas:
1. Client Onboarding & Relationship Management
- Client Engagement: Engage with prospective and existing clients to provide comprehensive information regarding short-term insurance products and broker services.
- Needs Analysis: Conduct baseline client needs analyses to assist senior consultants in identifying suitable insurance coverage and portfolio solutions.
2. Client Service, Sales & Claims Support
- Query Resolution: Professionally handle client service, product sales, and policy/claims-related enquiries telephonically and via email.
- Query Follow-Up: Follow up on client queries to ensure seamless support and ongoing satisfaction throughout the client lifecycle.
3. Partner Collaboration & Sales Targets
- Partner Liaison: Build and maintain strong operational relationships with clients, referral networks, and external underwriting partners.
- Target Support: Collaborate with the personal lines team to achieve weekly and monthly team sales, retention, and service excellence targets.
4. Reporting & Industry Research
- Management Reporting: Prepare operational feedback reports and administrative documentation for management reviews.
- Market Insight: Stay up to date with short-term insurance regulations, market trends, and product updates.
Candidate Profile & Minimum Entry Requirements
To qualify for consideration for Reference BH-504, applicants must meet the following mandatory criteria:
- Educational Qualifications:
- Completed Matric / Grade 12 Certificate (Mandatory).
- Completed National Diploma or Degree in a related field (e.g., Finance, Marketing, Business Management, Commerce, or Public Relations) (Mandatory).
- Demographic & Age Criteria:
- South African citizens aged between 18 and 30 years (Mandatory).
- Must be currently unemployed (Mandatory).
- Work Experience:
- No prior work experience required (0 Years Experience).
- Location & Workplace Commitment:
- Must be willing to work on-site daily at the offices in Springs, Gauteng.
- Core Competencies & Personal Attributes:
- Computer literate with working proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong interpersonal, relationship-building, and communication skills (verbal and written).
- Positive, energetic, proactive, and customer-focused mindset with high attention to detail.
- Ability to multitask, meet deadlines, and handle confidential client data responsibly.
Programme Benefits (“What You’ll Gain”)
- Practical Portfolio Experience: Hands-on training in managing short-term insurance portfolios and client relationships.
- Direct Mentorship: 1-on-1 coaching and skills development from seasoned insurance industry experts.
- Career Launchpad: Accelerated development of sales, client service, and negotiation skills to boost future employability.
Career Advice for Applicants
- Highlight Qualifications & Age Eligibility: Explicitly state your completed qualification (Diploma/Degree), citizenship, and age in your CV summary header.
- Emphasize Customer Skills: Highlight university projects, leadership roles, or volunteer work involving customer interaction, sales, or public relations.
- Specify Location: Confirm your ability to commute daily to Springs, Gauteng directly in your application cover letter or CV.
Sample Selection & Interview Questions
Client Relationship & Sales Logic
- Question (Client Engagement): “How do you maintain a polite and reassuring tone when dealing with a client who is calling in frustrated about a pending insurance claim?”
- Question (Insurance Needs Analysis): “Why is conducting an accurate needs analysis critical before recommending an insurance product or policy cover to a client?”
How to Apply
Apply online directly via the official African Independent Brokers Careers Portal using Ref Code: BH-504:
- Employer: African Independent Brokers
- Reference Code: BH-504
- Location: Springs, Gauteng
- Position: Personal Portfolio Consultant Internship